Privacy Policy

SplitSpark (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or team.

We may collect the following information when you use our services or website: - Contact details: name, email address, phone number, job title. - Business information: company name, website URL, industry. - Usage data: analytics from our website, cookies, and tracking technologies. - Client data: if you engage our CRO services, we may access analytics platforms (Google Analytics, Shopify, etc.) on your behalf.

We use your information to: - Provide and deliver our services (e.g., CRO audits, testing, and development). - Communicate with you regarding projects, proposals, or support. - Improve our website, services, and client experience. - Send relevant marketing communications (only with your consent). - Comply with legal, contractual, and regulatory obligations.

We do not sell your personal information. We may share it only with: - Service providers (e.g., analytics platforms, hosting providers, CRM tools) strictly to support our services. - Legal authorities if required by law. - Business transfers if SplitSpark is acquired, merged, or undergoes restructuring.

We retain personal information only as long as necessary: - For active client projects: until project completion + a reasonable archive period. - For marketing contacts: until you unsubscribe or withdraw consent. - To comply with legal/accounting obligations.

We take reasonable technical and organizational measures to safeguard your data, including: - Secure storage of files and records. - Restricted access for team members on a need-to-know basis. - Use of trusted third-party platforms with strong security standards.

If you are based in the UK or EU, you have the right to: - Access the personal data we hold about you. - Request correction or deletion of your data. - Restrict or object to how we process your data. - Withdraw consent at any time. - Lodge a complaint with the ICO (UK) or your local data protection authority. To exercise these rights, contact us at: reiss@splitspark.co

Our website may use cookies and similar technologies to improve your experience and track usage data. You can adjust your browser settings to refuse cookies if preferred.

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new “Effective Date.”

If you have any questions about this Privacy Policy or how we handle your data, please contact us: Email: reiss@splitspark.co