Terms & Conditions

Effective Date: 25 August 2025

These Terms & Conditions (“Terms”) govern the relationship between SplitSpark Ltd (“we,” “our,” “us”) and our clients (“you,” “your”) when engaging with our services. By working with us, you agree to the following terms:

Services Provided

SplitSpark offers conversion rate optimization (CRO), design, development, research, Shopify development, and Webflow development services. Specific deliverables, timelines, and costs will be outlined in your proposal or contract.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Client Responsibilities

Provide timely access to required platforms (e.g., Google Analytics, Shopify, Webflow). Ensure all information provided is accurate and complete. Cooperate with our team to enable timely delivery of services.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third- party web sites or services that You visit.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

Intellectual Property

Any assets created by SplitSpark (designs, code, strategies, reports) remain the property of SplitSpark until full payment has been received. Upon full payment, ownership of final deliverables is transferred to the client, unless otherwise agreed. SplitSpark reserves the right to showcase completed work in portfolios, case studies, or marketing materials unless confidentiality is requested in writing.

Confidentiality

Both parties agree to keep confidential all business, technical, or sensitive information shared during the engagement.

Liability & Disclaimer

While SplitSpark strives to deliver measurable improvements, results cannot be guaranteed due to variables outside our control (e.g., traffic volume, external marketing factors). SplitSpark is not liable for any indirect, incidental, or consequential damages.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, your right to use the Service will cease immediately.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Contact

For questions about these Terms, please contact: Email: reiss@splitspark.co